Reminder events

Event

reminder.due

Trigger

Occurs when a scheduled reminder reaches its due time.

data.object contains a reminder object.

{
  "version": "0",
  "id": "2d410884-ed0c-4b89-8168-5a04e377c187",
  "agentId": "1R7kHmQ6moHuhpaddTf9",
  "createdAt": "2025-10-20T19:26:15.189Z",
  "description": "A reminder is due.",
  "type": "reminder.due",
  "data": {
    "object": {
      "id": "DISNmsQC39ZZB1DAxNUw",
      "purpose": "route the customer opportunity according to their location and the clinic’s preferences.",
      "context": "clinic routing",
      "timestamp": 1760988375000,
      "metadata": {},
      "customerId": "ZvohVUmUXJ4ZpXFCTt2A",
      "opportunityId": "OVYSz248mWyRtpjp1Ll8"
    }
  }
}